Location: Riverview Lounge

Prepare for #IBAABrokersDay with an early buffet-style breakfast in the main building up on Mezzanine 2. The day's sessions will all be nearby.

Location: Van Horne Foyer

Before you do anything make sure you swing by our registration desk to check in for the event. Come get your badge, your delegate bag, and any other goodies set aside for you. If you have any questions about the convention, need help navigating, or you just want to come meet the staff we'll be setup each day throughout the events.

Location: Alberta/New Brunswick Room

Auto insurance is going through the biggest modernization in 20 years – it is crucial for brokers to be knowledgeable about the trends and latest information so their staff can provide support Alberta drivers through the uncertainty of what is coming, and what the changes will mean for them.

Description and Objectives

The Automobile Insurance Rate Board will provide an update on all things auto insurance. This is a must attend session to learn all about the latest trends and developments in auto insurance.

• Participants will better understand the data and trends in auto insurance affecting the market and insurer decisions on availability,
• Participants will understand trends in consumer confidence and the role brokers play in communicating facts about auto insurance to Alberta drivers,
• Participants will receive updates on changes coming to the AIRB as industry and government work together to implement a Care-First auto insurance system, and
• Participants will have an opportunity to ask questions and express concerns to the AIRB.

Laurie Balfour

Executive Director

Alberta Automobile Insurance Rate Board

David Mulyk

Executive Director, Insurance Policy

Treasury Board and Finance

Location: Alberta/New Brunswick Room

Join us for a fireside chat with our panel of experts on the challenges and inefficiencies in Broker Management Systems (BMS). Industry experts will share strategic insights on streamlining operations, enhancing efficiency, and leveraging technology to stay ahead in the competitive insurance landscape.

Jonathan Brown

Past President

IBAA | Peters Insurance Agencies Ltd.

Tom Reid

Broker Connectivity Lead

IBAC

Steve Whitelaw

Senior Vice President and General Manager

Applied Systems

Nick Kidd

CEO & Co-Founder

Quotey

Location: AB/NB/Cascade/Ivor Petrak

Broker Connect sessions are back! This year, you can network with your major markets—Aviva, Economical, Intact and Wawanesa. You will enjoy connecting with your company reps while learning about new products and meeting industry partners. Choose two rooms to visit and get ready for a fantastic time!

Each session will run for 30 minutes, you'll be given the opportunity at 11:30AM to leave the first and join a second. Be sure to select which sessions you intend to attend during your convention registration.

Location: Riverview Lounge

After your broker connect sessions hop back over to the Riverview Lounge for lunch.

Location: Alberta/New Brunswick Room

This session is your opportunity to share your concerns and perspectives about the industry with your peers. Come prepared to ask questions. The 2025-2026 IBAA Board will also conduct their official swearing in and member dedication during the session.

Kevin Lea

Discussion Moderator | President & Co-Founder

Fuse Insurance Ltd.

Location: Alberta/New Brunswick Room

Why should you attend this session?

• To understand the rationale of moving towards an internal Fleet Rater
• To understand the premium change to FA clients as a result of moving to the new Fleet Rater
• Brokers will receive a walkthrough on the functionality and improvements of the new FA Fleet Rater when quoting new business premium

Description and Objectives

FA currently utilizes an IAO fleet rating tool to rate risk and determine premium for fleets. With the continued growth of FA’s book in commercial vehicles, coupled with the rigidity of the IAO tool, FA identified an opportunity to create, develop and launch an in-house fleet rating tool.

FA will inform and educate Alberta brokers on how to use the new rater tool and quote business accurately. The course will also outline the benefits of the tool for brokers as well as consumers.

This seminar will cover:

• The rationale of moving towards an internal Fleet Rater
• The premium change to FA clients as a result of moving to the new Fleet Rater
• A walkthrough on the functionality and improvements of the new FA Fleet Rater when quoting new business premium

Derek Tupling

VP, Government Relations and Communications

Facility Association

Location: Van Horne Ballroom

This year’s tradeshow will be better than over. Enjoy a strolling dinner to the sounds of a live DJ all while networking with a broad spectrum of companies that complement the work of brokers.

The IBAA Convention Trade Show is an opportunity for brokers and industry partners to create lasting connections. We are excited to invite brokers and vendors from all across the province to come together on May 5th to expand horizons and build a more connected community. Access to the trade show is part of participant registration for those who are attending on May 5th. If you are a vendor looking to register a booth either use the registration options at the top of the page or click the button below.

The IBAA Convention 2025 trade show will be an evening trade show, running from 3:30pm - 7:30pm and will take place on the second floor of the Banff Springs Convention Centre. To see a full map of the space, please click here. During registration you will be given an opportunity to choose your booth location. Booth assignment will be completed on a first-come first-serve basis, so lock in your booth today!

Location: Cascade Ballroom

When you spy what SGI CANADA has planned for their Casino Royale after-party, we’re betting you’ll want to go all-in! You can play craps, roulette, or blackjack, bond with fellow brokers, or find a quantum of solace while you relax with a martini (shaken, not stirred). Come party till midnight!

Location: Van Horne Ballroom

Final Day! Come join us in the Conference Centre where we'll have breakfast stations setup for you to fill up before the concluding events kick off.

Location: Van Horne Foyer

Before you do anything make sure you swing by our registration desk to check in for the event. Come get your badge, your delegate bag, and any other goodies set aside for you. If you have any questions about the convention, need help navigating, or you just want to come meet the staff we'll be setup each day throughout the events.

Location: Van Horne Ballroom

Brokers who take this session will gain essential skills to foster inclusive practices that improve team dynamics, client engagement, and overall business performance. In today’s diverse marketplace, being able to recognize and address unconscious bias, build psychological safety, and create a welcoming work environment can set brokers apart and lead to stronger, more trusted relationships with clients.

Description and Objectives

This workshop provides a comprehensive exploration of how insurance brokers can foster a more inclusive workplace, benefiting both team members and clients. The session will highlight the critical role that inclusivity plays in building stronger, more innovative teams and improving client relationships. Attendees will gain practical insights into understanding unconscious bias, fostering environments of belonging, and navigating the complexities of diversity, equity, and inclusion (DEI). Through interactive exercises, participants will learn how to apply DEI principles in their day-to-day interactions and create a more welcoming and supportive work culture.

• Understand the business case for diversity, equity, and inclusion (DEI) in the workplace.
• Recognize and address unconscious biases in professional interactions.
• Develop strategies to foster psychological safety and a sense of belonging.
• Gain practical insights into creating an inclusive culture for both teams and clients.
• Apply DEI principles to enhance client relationships and drive innovation.

Erin Davis

Founder and Lead Inclusion Strategist

Erin Davis Co.

Location: Van Horne Ballroom

Brokers would benefit from Dr. Jody Carrington's keynote by learning to foster more authentic client relationships, hearing techniques to build resilience in high-pressure situations, and to discover new ways to foster strong team dynamics.

Description and Objectives

As humans, we are way more alike than we are different; however, these days, we have never felt this disconnected and lonely in the work we do and the people we serve. Subsequently, it seems as though people, in general, have never been this "assholeryish", and the data would suggest that the overwhelm is even more prominent in those of us who are marginalized. Because of this, and so many other factors, many organizations continue to witness the impact of burnout, with reduced morale, low productivity and a lack of innovation. Emotional exhaustion, a lack of compassion, and an experience of futility have become common experiences for many teams. Dr. Jody has begun walking hundreds of organizations through the process of reconnection to combat burnout and reconnect our disconnections - getting us all back to the best parts of us. She provides specific strategies to shift culture, bringing hilarity and truth while reigniting purpose and productivity with this game-changing talk.

Key Takeaways:

• Discover strategies to foster resilience and tackle emotional exhaustion.
• Learn how to build stronger, more authentic relationships in the workplace and beyond.
• Understand how to adapt to a rapidly changing world by creating new "rules" for connection.

Dr. Jody Carrington

Founder and Principal Psychologist

Carrington & Company

Location: Van Horne Ballroom

Join us for a dynamic and thought-provoking discussion highlighting the essential contributions of women in executive roles within the insurance sector. This panel will feature influential leaders sharing their insights, experiences, and strategies for success, while addressing pressing industry challenges and emerging trends. Don’t miss this opportunity to celebrate and learn from the voices shaping the future of the industry.

Rosa Nelson

VP, Sales and Business Development

Intact

Jhnel Weller Hannaway

Panel Moderator | Chief Executive Officer

IBAA

Jennifer Leflar

VP, Experience, Marketing & Communications

SGI

Angie Morris

VP, General Counsel and Legal

Travelers

Kimberly Palatnick

SVP, Chief Personal Lines Officer

Wawanesa

Location: Riverview Lounge

After the morning sessions come get lunch in the main building at the Riverview Lounge.

Location: Alberta/New Brunswick Room

In this session, Glenn McGillivray, Managing Director of the Institute for Catastrophic Loss Reduction, will speak about the increasing challenges faced by various stakeholders – most particularly governments and insurers – in managing risks associated with severe weather and seismic events. He will discuss how severe weather losses are rising across Canada and around the world and what can be expected through the next decade in terms of disaster loss claims and prevention. He will end with a discussion on ICLR’s work and its efforts to help insurers andothers mitigate the impact of severe weather and earthquake events.

Topics discussed:

• Property damage due to extreme wind, hail, wildfire, basement flooding and earthquake.
• Mitigation measures, how they work and where to find info.

Glenn McGillivray

Managing Director

Institute for Catastrophic Loss Reduction

Location: Van Horne Ballroom

Dress Code: Black Tie

Start the evening right at the cocktail reception. This is your chance to glam it up by donning your black-tie best. Then head straight from cocktail hour to the President's Gala.

Our photographer will be setup ready to capture you in your best.

Location: Van Horne Ballroom

Dress Code: Black Tie

We are bringing the bling with our President’s Gala this year—Cosmopolitan Glam. Don your finest attire and get ready to enjoy Fantastic food, music, and the IBAA Awards for Excellence presentation. This is a celebration you do not want to miss.

Gala Attire

Location: Alberta Room

We’re thrilled to wrap up the evening following the President's Gala with our Magenta sponsor, Wawanesa! Stay tuned for more details on the theme, but you can expect a seamless transition from the gala to an unforgettable afterparty. Come as you are in your gala attire and enjoy music, snacks, and a vibrant party atmosphere to celebrate the end of our three-day convention in style!