Select the date you would like to view, then scroll down to see what you can expect to see on each day. Click on the session cards to read more details or learn the location of the event.

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Golf Tournament

9:00AM - 5:00PM



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Golf Tournament

May 4th | 9:00AM - 5:00PM

Location: Banff Springs Golf Course

Join brokers and sponsors for an 18-hole (team scramble format) round of golf at the 27th Annual IBAA Golf Tournament. Eat, visit, putt, and play! Registration opens at 9:00 a.m. with a 10:00 a.m. Shotgun start. RAIN or SHINE, golfers of all skill levels and abilities are welcome. If you are looking to register for the tournament either use the registration options at the top of the page or click the button below.

Reg Desk

11:00AM - 3:45PM



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Registration Desk

May 4th | 11:00AM - 3:45PM

Location: Van Horne Foyer

Before you do anything make sure you swing by our registration desk to check in for the event. Come get your badge, your delegate bag, and any other goodies set aside for you. If you have any questions about the convention, need help navigating, or you just want to come meet the staff we'll be setup each day throughout the events.

Lunch

11:00AM - 1:30PM



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Lunch

May 4th | 11:00AM - 1:30PM

Location: President's Hall Foyer

Once you've checked in at our registration desk, join us for a buffet-style lunch provided by the Fairmont.

Strategic Talent Management

12:00PM - 1:00PM



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Strategic Talent Management: Effective Tactics for Attracting and Retaining Top Talent

May 4th | 12:00PM - 1:00PM

Location: Van Horne Ballroom

This course provides a focused overview of modern strategies for attracting and retaining top talent in a competitive labor market. Participants will explore key topics such as crafting a strong employer brand, leveraging recruitment marketing, and designing effective onboarding processes.

The course also highlights retention strategies that emphasize employee engagement, growth opportunities, and workplace culture. Through practical examples and actionable insights, attendees will learn how to align organizational goals with employee expectations to build a resilient and motivated workforce. Perfect for HR leaders, executives, and business managers, this course equips participants with the foundational knowledge to enhance talent strategies and support long-term success.

  • Provide an overview of key strategies for attracting and retaining top talent in today’s workforce.
  • Highlight the importance of employer branding in building a competitive and engaging workplace identity.
  • Introduce recruitment marketing as a tool to effectively reach and connect with top candidates.
  • Outline best practices for seamless onboarding processes to enhance new hire experiences.
  • Explore foundational approaches to creating a positive workplace culture that fosters employee engagement.
  • Present the role of competitive compensation and benefits in aligning with employee expectations.
  • Equip participants with a high-level understanding of modern talent management trends and practices.

Scott Stoppler

President & Chief Executive Officer
ECL Group of Companies

Elevating Your Business through DEIB

1:15PM - 2:15PM



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Elevating Your Business through DEIB

May 4th | 1:15PM - 2:15PM

Location: Van Horne Ballroom

Join NFP’s Chief Diversity & Inclusion Officer, Pamela Wheeler and AVP of Diversity & Inclusion, Erin Melendez, who will share how they drive their diversity, equity, inclusion and belonging (DEIB) strategy as a business imperative. They’ll share some of their initiatives that have advanced a culture of belonging and empowered NFP to better serve clients’ needs and impact the communities.

  • Overview of NFP & our DEIB Business Strategy
  • Share some of our successes and initiatives that have made an impact on our DEIB goals and objectives, and how they have impacted the success of the business
  • Things we’ve learned along the way – a few challenges that we have had and some we navigate today
  • Discuss industry insights and how DEIB has a key role to play in business success and community impact
  • Collective efforts to advance DEIB within our industry

Pamela Wheeler

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Chief Diversity and Inclusion Officer
NFP

Erin Melendez

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AVP, Diversity & Inclusion
NFP

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Class 1 Learning Pathway Panel

2:30PM - 3:30PM


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Class 1 Learning Pathway Panel

May 4th | 2:30PM - 3:30PM

Location: Van Horne Ballroom

Class 1 Learning Pathway (Commercial Trucking): The panel discussion on the new commercial truck driver training pathway in Alberta is expected to provide valuable insights into several critical aspects of the program's design, implementation, and impact. Attendees can expect the following key takeaways:

  • Driver Preparedness for Safety Challenges
  • Ongoing Training and Professional Development
  • Ensuring Training Quality and Consistency
  • Impact on Risk Profiles and Safety Perception
  • Insurance Incentives and Industry Collaboration
  • Addressing Safety and Liability Concerns

This discussion aims to provide a holistic view of how the pathway addresses Alberta's trucking industry needs while emphasizing safety, professionalism, and long-term sustainability.

Dirk Bruggencate

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Panel Moderator | Branch Manager
Brokerlink

Doug Walton

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Senior Advisor, Member Solutions
AMTA

Tim Morrison

Director Government Relations
IBC

Lynn Varty

Assistant Deputy Minister, Traffic Safety Services
Government of Alberta

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DE&I in the Insurance Industry

3:45pm - 4:45pm



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Diversity Equity & Inclusion in the Insurance Industry

May 4th | 3:45pm - 4:45pm

Location: Van Horne Ballroom

Diversity, Equity, and Inclusion (DEI) aren’t just buzzwords—they’re essential for fostering stronger teams and better client relationships. In this panel discussion, industry leaders will share their firsthand experiences with DEI in the insurance sector, highlighting challenges, successes, and lessons learned. Attendees will gain insights into how brokerages can create more inclusive workplaces, foster a culture of belonging, and become more receptive to diversity. Walk away with real-world strategies to help shape a more equitable and high-performing organization.

Buffy Mills

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Indigenous Employee Benefits Consultant | Employee Owner
Acera Insurance

Karim Mouait

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Panel Moderator | President
Cornerstone Insurance Brokers Ltd.

Dionne Bowers

Senior Insurance Professional | Educator
CABIP

Aly Kanji

President & CEO
InsureLine

Jennifer Lau

President
Canadian Chinese Insurance Professionals Association

Hospitality Night

5:30pm - 7:30pm



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Hospitality Night

May 4th | 5:30pm - 7:30pm

Location: Alberta Room

Get red carpet ready! Dress as your favourite celebrity and come enjoy a night of food, fun and song. After enjoying a full buffet dinner, loosen your belts and get ready to sing your heart out with karaoke. This is a perfect way to kick off a star-studded evening.

Peace Hills Party

8:00PM - Midnight



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Peace Hills Party

May 4th | 8:00PM - Midnight

Location: Cascade Ballroom

And the winner is….. You! Come and mingle with the who’s who of Hollywood as our celebrity night continues at the Peace Hills’ after-party. Get ready for a night of blockbuster fun, dazzling music, and star-studded surprises. Walk the red carpet, pose for the paparazzi, and enjoy a Hollywood experience like no other.

Come as your favorite Hollywood star, movie character, or just bring your red-carpet best!

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Breakfast

7:00AM - 9:30PM



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Breakfast

May 5th | 7:00AM - 9:30PM

Location: Riverview Lounge

Prepare for #IBAABrokersDay with an early buffet-style breakfast in the main building up on Mezzanine 2. The day's sessions will all be nearby.

Reg Desk

8:00AM - 3:30PM



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Registration Desk

May 5th | 8:00AM - 3:30PM

Location: Van Horne Foyer

Before you do anything make sure you swing by our registration desk to check in for the event. Come get your badge, your delegate bag, and any other goodies set aside for you. If you have any questions about the convention, need help navigating, or you just want to come meet the staff we'll be setup each day throughout the events.

All About Auto

8:30AM - 9:30AM



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All About Auto

May 5th | 8:30AM - 9:30AM

Location: Alberta/New Brunswick Room

The Automobile Insurance Rate Board will provide an update on all things auto insurance. This is a must attend session to learn all about the latest trends and developments in auto insurance.

  • Participants will better understand the data and trends in auto insurance affecting the market and insurer decisions on availability,
  • Participants will understand trends in consumer confidence and the role brokers play in communicating facts about auto insurance to Alberta drivers,
  • Participants will receive updates on changes coming to the AIRB as industry and government work together to implement a Care-First auto insurance system, and
  • Participants will have an opportunity to ask questions and express concerns to the AIRB.

Laurie Balfour

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Executive Director
Alberta Automobile Insurance Rate Board

David Mulyk

Executive Director, Insurance Policy
Treasury Board and Finance

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Optimizing Broker Management Systems

9:45AM - 10:45AM



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Optimizing Broker Management Systems

May 5th | 9:45AM - 10:45AM

Location: Alberta/New Brunswick Room

Join us for a fireside chat with our panel of experts on the challenges and inefficiencies in Broker Management Systems (BMS). Industry experts will share strategic insights on streamlining operations, enhancing efficiency, and leveraging technology to stay ahead in the competitive insurance landscape.

Jonathan Brown

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Past President
IBAA | Peters Insurance Agencies Ltd.

Tom Reid

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Broker Connectivity Lead
IBAC

Steve Whitelaw

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Senior Vice President and General Manager
Applied Systems

Nick Kidd

CEO & Co-Founder
Quotey

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Broker Connect Sessions

11:00AM - 12:00PM



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Broker Connect Sessions

May 5th | 11:00AM - 12:00PM

Location: AB/NB/Cascade/Ivor Petrak

Broker Connect sessions are back! This year, you can network with your major markets—Aviva, Economical, Intact and Wawanesa. You will enjoy connecting with your company reps while learning about new products and meeting industry partners. Choose two rooms to visit and get ready for a fantastic time!

Each session will run for 30 minutes, you'll be given the opportunity at 11:30AM to leave the first and join a second. Be sure to select which sessions you intend to attend during your convention registration.

Aviva

11:00AM - 11:30AM

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Broker Connect - Aviva

May 5th | 11:00AM - 11:30PM & 11:30AM - 12:00PM

Economical

11:00AM - 11:30AM

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Broker Connect - Economical

May 5th | 11:00AM - 11:30PM & 11:30AM - 12:00PM

Intact

11:00AM - 11:30AM

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Broker Connect - Intact

May 5th | 11:00AM - 11:30PM & 11:30AM - 12:00PM

Wawanesa

11:00AM - 11:30AM

11:30AM - 12:00AM

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Broker Connect - Wawanesa

May 5th | 11:00AM - 11:30PM & 11:30AM - 12:00PM

Lunch

12:00PM - 1:00PM



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Lunch

May 5th | 12:00PM - 1:00PM

Location: Riverview Lounge

After your broker connect sessions hop back over to the Riverview Lounge for lunch.

Broker Town Hall

1:00PM - 2:30PM



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Broker Town Hall

May 5th | 1:00PM - 2:30PM

Location: Alberta/New Brunswick Room

This session is your opportunity to share your concerns and perspectives about the industry with your peers. Come prepared to ask questions. The 2025-2026 IBAA Board will also conduct their official swearing in and member dedication during the session.

Kevin Lea

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Discussion Moderator | President & Co-Founder
Fuse Insurance Ltd.

Strengthening Fleet Quoting

2:30PM - 3:30PM



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Strengthening Fleet Quoting in FA Systems

May 5th | 2:30PM - 3:30PM

Location: Alberta/New Brunswick Room

FA currently utilizes an IAO fleet rating tool to rate risk and determine premium for fleets. With the continued growth of FA’s book in commercial vehicles, coupled with the rigidity of the IAO tool, FA identified an opportunity to create, develop and launch an in-house fleet rating tool.

FA will inform and educate Alberta brokers on how to use the new rater tool and quote business accurately. The course will also outline the benefits of the tool for brokers as well as consumers.

This seminar will cover:

  • The rationale of moving towards an internal Fleet Rater
  • The premium change to FA clients as a result of moving to the new Fleet Rater
  • A walkthrough on the functionality and improvements of the new FA Fleet Rater when quoting new business premium

Derek Tupling

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VP, Government Relations and Communications
Facility Association

Trade Show

3:30PM - 7:30PM



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Trade Show

May 5th | 3:30PM - 7:30PM

Location: Van Horne Ballroom

This year’s tradeshow will be better than over. Enjoy a strolling dinner to the sounds of a live DJ all while networking with a broad spectrum of companies that complement the work of brokers.

The IBAA Convention Trade Show is an opportunity for brokers and industry partners to create lasting connections. We are excited to invite brokers and vendors from all across the province to come together on May 5th to expand horizons and build a more connected community. Access to the trade show is part of participant registration for those who are attending on May 5th. If you are a vendor looking to register a booth either use the registration options at the top of the page or click the button below.

The IBAA Convention 2025 trade show will be an evening trade show, running from 3:30pm - 7:30pm and will take place on the second floor of the Banff Springs Convention Centre. To see a full map of the space, please click here. During registration you will be given an opportunity to choose your booth location. Booth assignment will be completed on a first-come first-serve basis, so lock in your booth today!

SGI CANADA After Party

8:00PM - Midnight



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SGI CANADA After Party

May 5th | 8:00PM - Midnight

Location: Cascade Ballroom

SGI CANADA will be closing out our #IBAABrokersDay with an unforgettable celebration. It will be a night to remember and celebration you can’t forget.

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Breakfast

7:00AM - 9:30PM



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Breakfast

May 6th | 7:00AM - 9:30PM

Location: Van Horne Ballroom

Final Day! Come join us in the Conference Centre where we'll have breakfast stations setup for you to fill up before the concluding events kick off.

Reg Desk

9:00AM - 1:30PM



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Registration Desk

May 6th | 9:00AM - 1:30PM

Location: Van Horne Foyer

Before you do anything make sure you swing by our registration desk to check in for the event. Come get your badge, your delegate bag, and any other goodies set aside for you. If you have any questions about the convention, need help navigating, or you just want to come meet the staff we'll be setup each day throughout the events.

Creating an Inclusive Workplace

9:00AM - 10:00AM



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Creating an Inclusive Workplace

May 6th | 9:00AM - 10:00AM

Location: Van Horne Ballroom

This workshop provides a comprehensive exploration of how insurance brokers can foster a more inclusive workplace, benefiting both team members and clients. The session will highlight the critical role that inclusivity plays in building stronger, more innovative teams and improving client relationships. Attendees will gain practical insights into understanding unconscious bias, fostering environments of belonging, and navigating the complexities of diversity, equity, and inclusion (DEI). Through interactive exercises, participants will learn how to apply DEI principles in their day-to-day interactions and create a more welcoming and supportive work culture.

  • Understand the business case for diversity, equity, and inclusion (DEI) in the workplace.
  • Recognize and address unconscious biases in professional interactions.
  • Develop strategies to foster psychological safety and a sense of belonging.
  • Gain practical insights into creating an inclusive culture for both teams and clients.
  • Apply DEI principles to enhance client relationships and drive innovation.

Erin Davis

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Founder and Lead Inclusion Strategist
Erin Davis Co.

Break

Keynote - Dr. Jody Carrington

10:15AM - 11:15AM



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Reignite: Building Resilience in the Age of Burnout

May 6th | 10:15AM - 11:15AM

Location: Van Horne Ballroom

As humans, we are way more alike than we are different; however, these days, we have never felt this disconnected and lonely in the work we do and the people we serve. Subsequently, it seems as though people, in general, have never been this "assholeryish", and the data would suggest that the overwhelm is even more prominent in those of us who are marginalized. Because of this, and so many other factors, many organizations continue to witness the impact of burnout, with reduced morale, low productivity and a lack of innovation. Emotional exhaustion, a lack of compassion, and an experience of futility have become common experiences for many teams. Dr. Jody has begun walking hundreds of organizations through the process of reconnection to combat burnout and reconnect our disconnections - getting us all back to the best parts of us. She provides specific strategies to shift culture, bringing hilarity and truth while reigniting purpose and productivity with this game-changing talk.

Key Takeaways:

  • Discover strategies to foster resilience and tackle emotional exhaustion.
  • Learn how to build stronger, more authentic relationships in the workplace and beyond.
  • Understand how to adapt to a rapidly changing world by creating new "rules" for connection.

Dr. Jody Carrington

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Founder and Principal Psychologist
Carrington & Company

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Executive Women's Panel

11:30AM - 12:30PM



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Women’s Executive Panel: Leading the Way in the Insurance Industry

May 6th | 11:30AM - 12:30PM

Location: Van Horne Ballroom

Join us for a dynamic and thought-provoking discussion highlighting the essential contributions of women in executive roles within the insurance sector. This panel will feature influential leaders sharing their insights, experiences, and strategies for success, while addressing pressing industry challenges and emerging trends. Don’t miss this opportunity to celebrate and learn from the voices shaping the future of the industry.

Jhnel Weller Hannaway

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Panel Moderator | Chief Executive Officer
IBAA

Jennifer Leflar

VP, Experience, Marketing & Communications
SGI

Angie Morris

VP, General Counsel and Legal
Travelers

Rosa Nelson

VP, Sales and Business Development
Intact

Kimberly Palatnick

SVP, Chief Personal Lines Officer
Wawanesa

Lunch

12:30PM - 1:30PM



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Lunch

May 6th | 12:30PM - 1:30PM

Location: Riverview Lounge

After the morning sessions come get lunch in the main building at the Riverview Lounge.

Climate Change Seminar

1:30PM - 2:30PM

Details Coming Soon

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Education Session 11

May 6th | 1:30PM - 2:30PM

Location: Alberta/New Brunswick Room

Gala - Cosmos and Cocktails

6:00PM - 6:45PM



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Gala - Cosmos and Cocktails

May 6th | 6:00PM - 6:45PM

Location: Van Horne Ballroom

Start the evening right at the cocktail reception. This is your chance the glam it up by donning your black-tie best. Then head straight from cocktail hour to the President's Gala.

Our photographer will be setup ready to capture you in your best.

President's Gala

7:00PM - 9:30PM



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President's Gala

May 6th | 7:00PM - 9:30PM

Location: Van Horne Ballroom

We are bringing the bling with our President’s Gala this year—Cosmopolitan Glam. Don your finest attire and get ready to enjoy Fantastic food, music, and the IBAA Awards for Excellence presentation. This is a celebration you do not want to miss.

Gala Attire

Wawanesa Party

10:00PM - Midnight



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Wawanesa Party

May 6th | 10:00PM - Midnight

Location: Alberta Room

We’re thrilled to wrap up the evening following the President's Gala with our Magenta sponsor, Wawanesa! Stay tuned for more details on the theme, but you can expect a seamless transition from the gala to an unforgettable afterparty. Come as you are in your gala attire and enjoy music, snacks, and a vibrant party atmosphere to celebrate the end of our three-day convention in style!