Select the date you would like to view, then scroll down to see what you can expect to see on each day. Click on the session cards to read more details or learn the location of the event.

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Golf Tournament

9:00AM - 5:00PM



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Golf Tournament

May 4th | 9:00AM - 5:00PM

Location: Banff Springs Golf Course

Join brokers and sponsors for an 18-hole (team scramble format) round of golf at the 27th Annual IBAA Golf Tournament. Eat, visit, putt, and play! Registration opens at 9:00 a.m. with a 10:00 a.m. Shotgun start. RAIN or SHINE, golfers of all skill levels and abilities are welcome. If you are looking to register for the tournament either use the registration options at the top of the page or click the button below.

Reg Desk

11:00AM - 3:45PM



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Registration Desk

May 4th | 11:00AM - 3:45PM

Location: Van Horne Foyer

Before you do anything make sure you swing by our registration desk to check in for the event. Come get your badge, your delegate bag, and any other goodies set aside for you. If you have any questions about the convention, need help navigating, or you just want to come meet the staff we'll be setup each day throughout the events.

Lunch

11:00AM - 1:30PM



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Lunch

May 4th | 11:00AM - 1:30PM

Location: President's Hall Foyer

Once you've checked in at our registration desk, join us for a buffet-style lunch provided by the Fairmont.

Talent Education Seminar

12:00PM - 1:00PM



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Strategic Talent Management: Effective Tactics for Attracting and Retaining Top Talent

May 4th | 12:00PM - 1:00PM

Location: Van Horne Ballroom

This course provides a focused overview of modern strategies for attracting and retaining top talent in a competitive labor market. Participants will explore key topics such as crafting a strong employer brand, leveraging recruitment marketing, and designing effective onboarding processes.

The course also highlights retention strategies that emphasize employee engagement, growth opportunities, and workplace culture. Through practical examples and actionable insights, attendees will learn how to align organizational goals with employee expectations to build a resilient and motivated workforce. Perfect for HR leaders, executives, and business managers, this course equips participants with the foundational knowledge to enhance talent strategies and support long-term success.

  • Provide an overview of key strategies for attracting and retaining top talent in today’s workforce.
  • Highlight the importance of employer branding in building a competitive and engaging workplace identity.
  • Introduce recruitment marketing as a tool to effectively reach and connect with top candidates.
  • Outline best practices for seamless onboarding processes to enhance new hire experiences.
  • Explore foundational approaches to creating a positive workplace culture that fosters employee engagement.
  • Present the role of competitive compensation and benefits in aligning with employee expectations.
  • Equip participants with a high-level understanding of modern talent management trends and practices.

DEI Business Model Seminar

1:15PM - 2:15PM



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Elevating Your Business through DEIB

May 4th | 1:15PM - 2:15PM

Location: Van Horne Ballroom

Join NFP’s Chief Diversity & Inclusion Officer, Pamela Wheeler and AVP of Diversity & Inclusion, Erin Melendez, who will share how they drive their diversity, equity, inclusion and belonging (DEIB) strategy as a business imperative. They’ll share some of their initiatives that have advanced a culture of belonging and empowered NFP to better serve clients’ needs and impact the communities.

  • Overview of NFP & our DEIB Business Strategy
  • Share some of our successes and initiatives that have made an impact on our DEIB goals and objectives, and how they have impacted the success of the business
  • Things we’ve learned along the way – a few challenges that we have had and some we navigate today
  • Discuss industry insights and how DEIB has a key role to play in business success and community impact
  • Collective efforts to advance DEIB within our industry
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Pamela Wheeler

NFP

Break

Class 1 Learning Pathway Seminar

2:30PM - 3:30PM

Details Coming Soon

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Commercial Trucking - Class 1 Learning Pathway

May 4th | 2:30PM - 3:30PM

Location: Van Horne Ballroom

Session Description Lorem, ipsum dolor sit amet consectetur adipisicing elit. Veniam sit eos dolorum. Iusto eius cum amet sunt velit quam, accusantium explicabo ut doloremque dolore doloribus unde enim pariatur! Facilis nam alias, magni itaque consequuntur nostrum cum quas soluta, ipsa odio, inventore perspiciatis porro quaerat et enim rerum ipsam quis error.

Session Description Lorem, ipsum dolor sit amet consectetur adipisicing elit. Veniam sit eos dolorum. Iusto eius cum amet sunt velit quam, accusantium explicabo ut doloremque dolore doloribus unde enim pariatur! Facilis nam alias, magni itaque consequuntur nostrum cum quas soluta, ipsa odio, inventore perspiciatis porro quaerat et enim rerum ipsam quis error.

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Speaker Name

Company Name

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Diversity Panel

3:45pm - 4:45pm



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Diversity Panel

May 4th | 3:45pm - 4:45pm

Location: Van Horne Ballroom

This workshop provides a comprehensive exploration of how insurance brokers can foster a more inclusive workplace, benefiting both team members and clients. The session will highlight the critical role that inclusivity plays in building stronger, more innovative teams and improving client relationships. Attendees will gain practical insights into understanding unconscious bias, fostering environments of belonging, and navigating the complexities of diversity, equity, and inclusion (DEI). Through interactive exercises, participants will learn how to apply DEI principles in their day-to-day interactions and create a more welcoming and supportive work culture.

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Buffy Mills

Acera Insurance

Hospitality Night

5:30pm - 7:30pm



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Hospitality Night

May 4th | 5:30pm - 7:30pm

Location: Alberta Room

Get red carpet ready! Dress as your favourite celebrity and come enjoy a night of food, fun and song. After enjoying a full buffet dinner, loosen your belts and get ready to sing your heart out with karaoke. This is a perfect way to kick off a star-studded evening.

Peace Hills Party

8:00PM - Midnight



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Peace Hills Party

May 4th | 8:00PM - Midnight

Location: Cascade Ballroom

Mingle with the who’s who of Hollywood as our celebrity night continues at the Peace Hills’ after-party. Hit the dance floor and show off your best moves. Just watch out for the paparazzi.

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Breakfast

7:00AM - 9:30PM



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Breakfast

May 5th | 7:00AM - 9:30PM

Location: Riverview Lounge

Prepare for #IBAABrokersDay with an early buffet-style breakfast in the main building up on Mezzanine 2. The day's sessions will all be nearby.

Reg Desk

8:00AM - 3:30PM



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Registration Desk

May 5th | 8:00AM - 3:30PM

Location: Van Horne Foyer

Before you do anything make sure you swing by our registration desk to check in for the event. Come get your badge, your delegate bag, and any other goodies set aside for you. If you have any questions about the convention, need help navigating, or you just want to come meet the staff we'll be setup each day throughout the events.

Regulators Seminar

8:30AM - 9:30AM



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All About Auto

May 5th | 8:30AM - 9:30AM

Location: Cascade Ballroom

The Automobile Insurance Rate Board will provide an update on all things auto insurance. This is a must attend session to learn all about the latest trends and developments in auto insurance.

  • Participants will better understand the data and trends in auto insurance affecting the market and insurer decisions on availability,
  • Participants will understand trends in consumer confidence and the role brokers play in communicating facts about auto insurance to Alberta drivers,
  • Participants will receive updates on changes coming to the AIRB as industry and government work together to implement a Care-First auto insurance system, and
  • Participants will have an opportunity to ask questions and express concerns to the AIRB.

Session Description Lorem, ipsum dolor sit amet consectetur adipisicing elit. Veniam sit eos dolorum. Iusto eius cum amet sunt velit quam, accusantium explicabo ut doloremque dolore doloribus unde enim pariatur! Facilis nam alias, magni itaque consequuntur nostrum cum quas soluta, ipsa odio, inventore perspiciatis porro quaerat et enim rerum ipsam quis error.

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Laurie Balfour

Alberta Automobile Insurance Rate Board

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BMS Fireside Chat

9:45AM - 10:45AM



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BMS Fireside Chat

May 5th | 9:45AM - 10:45AM

Location: Cascade Ballroom

In the fast-paced world of insurance brokerages, efficient management systems are crucial for maintaining competitive advantage and delivering exceptional client service. This session will focus on the common inefficiencies found within broker management systems (BMS) and explore strategic approaches to optimize operations.

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Catherine Smola

CSIO

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Broker Connect Sessions

11:00AM - 12:00PM



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Broker Connect Sessions

May 5th | 11:00AM - 12:00PM

Location: AB/NB/Cascade/Ivor Petrak

Broker Connect sessions are back! This year, you can network with your major markets—Aviva, Economical, Intact and Wawanesa. You will enjoy connecting with your company reps while learning about new products and meeting industry partners. Choose two rooms to visit and get ready for a fantastic time!

Each session will run for 30 minutes, you'll be given the opportunity at 11:30AM to leave the first and join a second. Be sure to select which sessions you intend to attend during your convention registration.

Aviva

11:00AM - 11:30AM

11:30AM - 12:00AM

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Broker Connect - Aviva

May 5th | 11:00AM - 11:30PM & 11:30AM - 12:00PM

Session Description Lorem, ipsum dolor sit amet consectetur adipisicing elit. Veniam sit eos dolorum. Iusto eius cum amet sunt velit quam, accusantium explicabo ut doloremque dolore doloribus unde enim pariatur! Facilis nam alias, magni itaque consequuntur nostrum cum quas soluta, ipsa odio, inventore perspiciatis porro quaerat et enim rerum ipsam quis error.

Session Description Lorem, ipsum dolor sit amet consectetur adipisicing elit. Veniam sit eos dolorum. Iusto eius cum amet sunt velit quam, accusantium explicabo ut doloremque dolore doloribus unde enim pariatur! Facilis nam alias, magni itaque consequuntur nostrum cum quas soluta, ipsa odio, inventore perspiciatis porro quaerat et enim rerum ipsam quis error.

Economical

11:00AM - 11:30AM

11:30AM - 12:00AM

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Broker Connect - Economical

May 5th | 11:00AM - 11:30PM & 11:30AM - 12:00PM

Session Description Lorem, ipsum dolor sit amet consectetur adipisicing elit. Veniam sit eos dolorum. Iusto eius cum amet sunt velit quam, accusantium explicabo ut doloremque dolore doloribus unde enim pariatur! Facilis nam alias, magni itaque consequuntur nostrum cum quas soluta, ipsa odio, inventore perspiciatis porro quaerat et enim rerum ipsam quis error.

Session Description Lorem, ipsum dolor sit amet consectetur adipisicing elit. Veniam sit eos dolorum. Iusto eius cum amet sunt velit quam, accusantium explicabo ut doloremque dolore doloribus unde enim pariatur! Facilis nam alias, magni itaque consequuntur nostrum cum quas soluta, ipsa odio, inventore perspiciatis porro quaerat et enim rerum ipsam quis error.

Intact

11:00AM - 11:30AM

11:30AM - 12:00AM

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Broker Connect - Intact

May 5th | 11:00AM - 11:30PM & 11:30AM - 12:00PM

Session Description Lorem, ipsum dolor sit amet consectetur adipisicing elit. Veniam sit eos dolorum. Iusto eius cum amet sunt velit quam, accusantium explicabo ut doloremque dolore doloribus unde enim pariatur! Facilis nam alias, magni itaque consequuntur nostrum cum quas soluta, ipsa odio, inventore perspiciatis porro quaerat et enim rerum ipsam quis error.

Session Description Lorem, ipsum dolor sit amet consectetur adipisicing elit. Veniam sit eos dolorum. Iusto eius cum amet sunt velit quam, accusantium explicabo ut doloremque dolore doloribus unde enim pariatur! Facilis nam alias, magni itaque consequuntur nostrum cum quas soluta, ipsa odio, inventore perspiciatis porro quaerat et enim rerum ipsam quis error.

Wawanesa

11:00AM - 11:30AM

11:30AM - 12:00AM

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Broker Connect - Wawanesa

May 5th | 11:00AM - 11:30PM & 11:30AM - 12:00PM

Session Description Lorem, ipsum dolor sit amet consectetur adipisicing elit. Veniam sit eos dolorum. Iusto eius cum amet sunt velit quam, accusantium explicabo ut doloremque dolore doloribus unde enim pariatur! Facilis nam alias, magni itaque consequuntur nostrum cum quas soluta, ipsa odio, inventore perspiciatis porro quaerat et enim rerum ipsam quis error.

Session Description Lorem, ipsum dolor sit amet consectetur adipisicing elit. Veniam sit eos dolorum. Iusto eius cum amet sunt velit quam, accusantium explicabo ut doloremque dolore doloribus unde enim pariatur! Facilis nam alias, magni itaque consequuntur nostrum cum quas soluta, ipsa odio, inventore perspiciatis porro quaerat et enim rerum ipsam quis error.

Lunch

12:00PM - 1:00PM



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Lunch

May 5th | 12:00PM - 1:00PM

Location: Riverview Lounge

After your broker connect sessions hop back over to the Riverview Lounge for lunch.

Broker Town Hall

1:00PM - 2:30PM



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Broker Town Hall

May 5th | 1:00PM - 2:30PM

Location: Cascade Ballroom

This session is your opportunity to share your concerns and perspectives about the industry with your peers. Come prepared to ask questions. The 2025-2026 IBAA Board will also conduct their official swearing in and member dedication during the session.

Trade Show

3:30PM - 7:30PM



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Trade Show

May 5th | 3:30PM - 7:30PM

Location: Van Horne Ballroom

This year’s tradeshow will be better than over. Enjoy a strolling dinner to the sounds of a live DJ all while networking with a broad spectrum of companies that complement the work of brokers.

The IBAA Convention Trade Show is an opportunity for brokers and industry partners to create lasting connections. We are excited to invite brokers and vendors from all across the province to come together on May 5th to expand horizons and build a more connected community. Access to the trade show is part of participant registration for those who are attending on May 5th. If you are a vendor looking to register a booth either use the registration options at the top of the page or click the button below.

The IBAA Convention 2025 trade show will be an evening trade show, running from 3:30pm - 7:30pm and will take place on the second floor of the Banff Springs Convention Centre. To see a full map of the space, please click here. During registration you will be given an opportunity to choose your booth location. Booth assignment will be completed on a first-come first-serve basis, so lock in your booth today!

SGI CANADA After Party

8:00PM - Midnight



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SGI CANADA After Party

May 5th | 8:00PM - Midnight

Location: Cascade Ballroom

SGI CANADA will be closing out our #IBAABrokersDay with an unforgettable celebration. It will be a night to remember and celebration you can’t forget.

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Breakfast

7:00AM - 9:30PM



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Breakfast

May 6th | 7:00AM - 9:30PM

Location: Van Horne Ballroom

Final Day! Come join us in the Conference Centre where we'll have breakfast stations setup for you to fill up before the concluding events kick off.

Reg Desk

9:00AM - 1:30PM



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Registration Desk

May 6th | 9:00AM - 1:30PM

Location: Van Horne Foyer

Before you do anything make sure you swing by our registration desk to check in for the event. Come get your badge, your delegate bag, and any other goodies set aside for you. If you have any questions about the convention, need help navigating, or you just want to come meet the staff we'll be setup each day throughout the events.

Inclusivity Seminar

9:00AM - 10:00AM



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Creating an Inclusive Workplace

May 6th | 9:00AM - 10:00AM

Location: Van Horne Ballroom

This workshop provides a comprehensive exploration of how insurance brokers can foster a more inclusive workplace, benefiting both team members and clients. The session will highlight the critical role that inclusivity plays in building stronger, more innovative teams and improving client relationships. Attendees will gain practical insights into understanding unconscious bias, fostering environments of belonging, and navigating the complexities of diversity, equity, and inclusion (DEI). Through interactive exercises, participants will learn how to apply DEI principles in their day-to-day interactions and create a more welcoming and supportive work culture.

  • Understand the business case for diversity, equity, and inclusion (DEI) in the workplace.
  • Recognize and address unconscious biases in professional interactions.
  • Develop strategies to foster psychological safety and a sense of belonging.
  • Gain practical insights into creating an inclusive culture for both teams and clients.
  • Apply DEI principles to enhance client relationships and drive innovation.
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Erin Davis

Founder and Lead Inclusion Strategist at Erin Davis Co.

Break

Keynote - Dr. Jody Carrington

10:15AM - 11:15AM



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Reignite: Building Resilience in the Age of Burnout

May 6th | 10:15AM - 11:15AM

Location: Van Horne Ballroom

As humans, we are way more alike than we are different; however, these days, we have never felt this disconnected and lonely in the work we do and the people we serve. Subsequently, it seems as though people, in general, have never been this "assholeryish", and the data would suggest that the overwhelm is even more prominent in those of us who are marginalized. Because of this, and so many other factors, many organizations continue to witness the impact of burnout, with reduced morale, low productivity and a lack of innovation. Emotional exhaustion, a lack of compassion, and an experience of futility have become common experiences for many teams. Dr. Jody has begun walking hundreds of organizations through the process of reconnection to combat burnout and reconnect our disconnections - getting us all back to the best parts of us. She provides specific strategies to shift culture, bringing hilarity and truth while reigniting purpose and productivity with this game-changing talk.

Key Takeaways:

  • Discover strategies to foster resilience and tackle emotional exhaustion.
  • Learn how to build stronger, more authentic relationships in the workplace and beyond.
  • Understand how to adapt to a rapidly changing world by creating new "rules" for connection.
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Dr. Jody Carrington

Founder and Principal Psychologist at Carrington & Company

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Women's Panel

11:30AM - 12:30PM



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Women's Panel

May 6th | 11:30AM - 12:30PM

Location: Van Horne Ballroom

Join us for an insightful discussion that celebrates and explores the pivotal role of women in executive positions within the insurance industry. This session will bring together influential leaders to share their experiences, challenges, and triumphs.

Lunch

12:30PM - 1:30PM



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Lunch

May 6th | 12:30PM - 1:30PM

Location: Riverview Lounge

After the morning sessions come get lunch in the main building at the Riverview Lounge.

Climate Change Seminar

1:30PM - 2:30PM

Details Coming Soon

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Education Session 11

May 6th | 1:30PM - 2:30PM

Location: Cascade Ballroom

Session Description Lorem, ipsum dolor sit amet consectetur adipisicing elit. Veniam sit eos dolorum. Iusto eius cum amet sunt velit quam, accusantium explicabo ut doloremque dolore doloribus unde enim pariatur! Facilis nam alias, magni itaque consequuntur nostrum cum quas soluta, ipsa odio, inventore perspiciatis porro quaerat et enim rerum ipsam quis error.

Session Description Lorem, ipsum dolor sit amet consectetur adipisicing elit. Veniam sit eos dolorum. Iusto eius cum amet sunt velit quam, accusantium explicabo ut doloremque dolore doloribus unde enim pariatur! Facilis nam alias, magni itaque consequuntur nostrum cum quas soluta, ipsa odio, inventore perspiciatis porro quaerat et enim rerum ipsam quis error.

Gala - Cosmos and Cocktails

6:00PM - 6:45PM



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Gala - Cosmos and Cocktails

May 6th | 6:00PM - 6:45PM

Location: Van Horne Ballroom

Start the evening right at the cocktail reception. This is your chance the glam it up by donning your black-tie best. Then head straight from cocktail hour to the President's Gala.

Our photographer will be setup ready to capture you in your best.

President's Gala

7:00PM - 9:30PM



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President's Gala

May 6th | 7:00PM - 9:30PM

Location: Van Horne Ballroom

We are bringing the bling with our President’s Gala this year—Cosmopolitan Glam. Don your finest attire and get ready to enjoy Fantastic food, music, and the IBAA Awards for Excellence presentation. This is a celebration you do not want to miss.

Gala Attire

Wawanesa Party

10:00PM - Midnight



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Wawanesa Party

May 6th | 10:00PM - Midnight

Location: Alberta Room

We’re thrilled to wrap up the evening following the President's Gala with our Magenta sponsor, Wawanesa! Stay tuned for more details on the theme, but you can expect a seamless transition from the gala to an unforgettable afterparty. Come as you are in your gala attire and enjoy music, snacks, and a vibrant party atmosphere to celebrate the end of our three-day convention in style!