Through the Canadian Professional Insurance Broker (CPIB) explore new issues and perspectives through business, analytical, and insurance skills in these courses developed by brokers for brokers. Who better to teach the broker profession? Take all 6 courses to earn your designation, or take individual courses to sharpen your professionalism in a particular area. Tackle the complex issues that senior-level insurance brokers face on a daily basis. Streams and electives in this university-level designation program focus your particular areas of expertise.

Claims Management & Administration Course Chapters:

• The Brokerage & Claims Management
• The Human Experience of Claims & Communication
• Responsibilities & Rights of the Insured
• Responsibilities & Rights of the Insurer
• Responsibilities & Rights of the Public
• Claims by Assignees & Third Parties: The Claims Process & the Legal System
• Bad Faith Claims & Punitive Damages
• The Legal System & Claims
• Alternative Dispute Resolution & Claims: A Broker’s Perspective