Education & Events

Communication in the Digital Age

November 28, 2024

1:00 pm - 2:00 pm

Price: Member: Free / Non-Member $50

Location: Online via Zoom

1 CE credits for general and adjuster licenses

This course distills fifteen years of my personal sales experience, along with insights from industry giants like Dale Carnegie and Tony Robbins into a comprehensive program designed to elevate your sales skills in today’s fastpaced digital environment. It focuses on building and nurturing relationships quickly, leveraging timeless principles adapted for contemporary sales challenges. Course Highlights:

  • Expert Insights: Benefit from a synthesis of key lessons from renowned sales leaders and how they apply today.
  • Practical Applications: Engage in exercises and real-world scenarios to practice and refine your relationship-building and customer service skills.
  • Long-Term Benefits: Learn how to create lasting value for both clients and yourself through effective sales practices.

Topics covered:

  • Relationship Building: Discover techniques to establish strong, genuine connections with clients in a short amount of time. Learn how to create rapport and trust quickly to foster meaningful business relationships.
  • Customer Service Excellence:Explore how exceptional customer service can be a powerful tool for both immediate and long-term success. Understand the principles of outstanding service and how to apply them to enhance client satisfaction and loyalty
  • Genuine Connection:Gain insights into the importance of authenticity in sales. Learn how being candid and sincere can differentiate you from competitors and build deeper client relationships.
  • Sales Techniques and Strategies: Analyze and apply proven strategies from leading sales experts. Adapt these techniques to meet the demands of modern sales environments and client expectations.

Instructor | TJ Jones

Growing up, I was never sure about what career path I wanted take, however I always enjoyed building connections with people and making new friends. Sales became natural for me and slowly I grew passionate about learning the intricacies of human connection, short term relationship building and nonverbal communication.  

I began my career in sales while attending Highschool. Selling security systems door to door, building a sales team, training the team and eventually managing a well-oiled sales machine. This portion of my life is where I first learnt about life coaching and motivational speaking via Dale Carnegie & Tony Robins through their insightful books How to win friends and influence people & Unlimited Power. Sharing these lessons and ideas with my team always proved helpful for our success

Experiencing new roles, professions and entrepreneurial ventures all came natural because of a willingness to learn and create new relationships in a short amount of time. Today I hold a level II license and specialize in new business sales with Brokerlink. During my tenure at Brokerlink, I have achieved presidents club and thrive in building meaningful and productive relationships with my peers. That’s what this course is all about - reviewing some great lessons, investigating new ones and learning how we can apply them in today’s digital age.