Price: Member: Free / Non-Member $50
Location: Online via Zoom
1 CE credits for general and adjuster licenses
Building habits for effective communication amongst leaders and the team, and to foster a culture that encourages two-way, constructive feedback.
Companies that implement regular feedback experience 14.5% lower turnover rates and a 21% increased productivity levels in engaged employees. Enable your leaders and provide them with the strategies and tools to deliver effective feedback to your team.
Topics covered:
- Topic #1: Introduction to Effective Communication
- Topic #2: Navigating Tough Conversations
- Topic #3: Building a Culture of Feedback Two-Way, Constructive Feedback
After finishing Part 2: Effective Communication, participants will be able to:
- Identify key components to team communication
- Explain the importance and barriers to effective team communication
- Leverage strategies to successfully conduct difficult conversations
- Understand the importance and elements of constructive feedback
Instructor | Rikka Bouseh
Rikka is a dynamic professional who brings over 16 years of expertise in HR, succession planning, and strategic workforce management. Her passion for creating impactful solutions was ignited by firsthand experiences witnessing the negative impact of poor people practices. This led her to develop a unique approach for businesses – a scalable and accessible HR solution that delivers the same level of support as an internal HR team. With years of practical experience working with employers from various industries, Rikka excels in leading and managing groups effectively through instructional design and facilitation. She understands the importance of clear communication, compliance with regulations, and fostering positive labor-management relations in these unique settings. Her extensive experience with creating and leading effective training modules, technical writing, and design enables her to craft engaging and innovative presentations, training programs, webinars, and workshops tailored to employers’ specific needs.