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DTSTART;TZID=America/Edmonton:20250115T120000
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URL:https://ibaa.ca/events/events-calendar.html/event-info/details/id/125
SUMMARY:Broker Leadership Essentials: Part 2- Effective Communication
CLASS:PUBLIC
DESCRIPTION:\n\nhttps://ibaa.ca/events/events-calendar.html/event-info/deta
 ils/id/125
X-ALT-DESC;FMTTYPE=text/html:<p><strong>Price:</strong> Member: Free&nbsp\;
 / Non-Member $50</p>\n\n<p><strong>Location:</strong>&nbsp\;Online via Zoo
 m</p>\n\n<p>1&nbsp\;CE credits for general and adjuster licenses</p>\n\n<p
 >Building habits for effective communication amongst leaders and the team\
 , and to foster a culture that encourages two-way\, constructive feedback.
 </p>\n\n<p>Companies that implement regular feedback experience 14.5% lowe
 r turnover rates and a 21% increased productivity levels in engaged employ
 ees. Enable your leaders and provide them with the strategies and tools to
  deliver effective feedback to your team.</p>\n\n<p>Topics covered:</p>\n\
 n<ul>\n<li>Topic #1: Introduction to Effective Communication</li>\n<li>Top
 ic #2: Navigating Tough Conversations</li>\n<li>Topic #3: Building a Cultu
 re of Feedback Two-Way\, Constructive Feedback</li>\n</ul>\n\n<p>After fin
 ishing Part 2: Effective Communication\, participants will be able to:</p>
 \n\n<ul>\n<li>Identify key components to team communication</li>\n<li>Expl
 ain the importance and barriers to effective team communication</li>\n<li>
 Leverage strategies to successfully conduct difficult conversations</li>\n
 <li>Understand the importance and elements of constructive feedback</li>\n
 </ul>\n\n<h3>Instructor | Rikka Bouseh</h3>\n\n<p>Rikka is a dynamic profe
 ssional who brings over 16 years of expertise in HR\, succession planning\
 , and strategic workforce management. Her passion for creating impactful s
 olutions was ignited by firsthand experiences witnessing the negative impa
 ct of poor people practices. This led her to develop a unique approach for
  businesses &ndash\; a scalable and accessible HR solution that delivers t
 he same level of support as an internal HR team. With years of practical e
 xperience working with employers from various industries\, Rikka excels in
  leading and managing groups effectively through instructional design and 
 facilitation. She understands the importance of clear communication\, comp
 liance with regulations\, and fostering positive labor-management relation
 s in these unique settings. Her extensive experience with creating and lea
 ding effective training modules\, technical writing\, and design enables h
 er to craft engaging and innovative presentations\, training programs\, we
 binars\, and workshops tailored to employers&rsquo\; specific needs.</p>\n
DTSTAMP:20260612T145437Z
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